1. Introduction
BigRedPokies.com.au ("we", "us", "our") is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By using this website, you consent to the practices described in this policy. If you do not agree, please discontinue use of the site.
2. What Information We Collect
2.1 Information You Provide
We may collect personal information you voluntarily provide, including:
- Your name and email address when you contact us via our contact form
- Any other information you choose to share in correspondence
2.2 Information Collected Automatically
When you visit our site, we may automatically collect:
- Log data: IP address, browser type, pages visited, time and date of visit, referring URL
- Cookie data: Session identifiers, preference settings (see Section 5)
- Analytics data: Aggregated statistics about site usage via Google Analytics
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer support
- Improve the content and functionality of our website
- Analyse traffic patterns and user behaviour (in aggregate)
- Comply with legal obligations
- Send you updates if you have opted in to communications (you may unsubscribe at any time)
4. Disclosure of Your Information
We do not sell, rent, or trade your personal information. We may share information with:
- Service providers: Analytics providers (e.g., Google Analytics), hosting services, email platforms — bound by confidentiality obligations
- Legal authorities: When required by law, court order, or governmental regulation
- Business transfers: If our business is sold or merged, your information may be transferred to the new owner
5. Cookies
Our website uses cookies — small text files stored on your device — to enhance your browsing experience. Cookies we use include:
- Essential cookies: Required for the site to function correctly
- Analytics cookies: Google Analytics to understand site usage
- Preference cookies: Remembering your language preference
You can control cookies through your browser settings. Disabling cookies may affect certain site functionality.
6. Data Security
We implement reasonable technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
7. Third-Party Links
Our website contains links to third-party sites (including online casinos). These sites have their own privacy policies, which we do not control. We are not responsible for their practices and encourage you to review their policies before providing personal information.
8. Your Rights
Under Australian privacy law, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes are effective immediately upon posting. The date of the last revision is shown at the bottom of this page.
10. Contact Us
For privacy-related enquiries, contact us at:
Email: privacy@bigredpokies.com.au
Last updated: November 1, 2024